Introduction

These Website Standard Terms and Conditions written on this webpage shall manage your use of our website www.xtratrust.com. 

These Terms will be applied fully and affect to your use of this Website. By using this Website www.xtratrust.com owned by XtraTrust DigiSign Pvt. Ltd, you agreed to accept all terms and conditions written in here. You must not use this Website or indulge in any purchase of our products/services, if you disagree with any of these Website Standard Terms and Conditions. 

Intellectual Property Rights

Other than the content you own, under these Terms, XtraTrust DigiSign Pvt. Ltd and/or its licensors own all the intellectual property (including but not limited to contents, logo and other visual media) rights (and materials contained in this Website. You are granted limited license only for purposes of viewing the material contained on this Website. 

Restrictions

You are specifically restricted from all of the following: 

• publishing any Website material in any other media;
• selling, sublicensing and/or otherwise commercializing any Website material;
• using this Website in any way that is or may be damaging to this Website;
• using this Website in any way that impacts user access to this Website;
• using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
• engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website. 

Certain areas of this Website are restricted from being access by you and www.xtratrust.com may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well. 

Refund Policy –

XtraTrust is committed to providing transparent and customer-friendly service. We understand that there may be circumstances where you need to request a refund for your Digital Signature Certificate (DSC). If the XtraTrust DSC is not downloaded and invoiced, and the payment has been received, we will honor refund requests made within two working days from the time of registration. Upon verifying the request, the refund will be processed within seven working days.

To request a refund, please email info@xtratrust.com. We will promptly review and process your request, through the original payment method used at the time of purchase. Once it is processed you will be notified about the same on your registered email ID.

For Business Partners:

Our Refund Policy states that we adhere to a strict No Refund Policy. Any billed amount is non-refundable, and refund requests will not be honored.

Product Commercials

The commercials for Digital Signature Certificate and USB Cryptographic tokens is available on our website www.xtratrust.com. The commercials are subject to periodic review and change as deemed without any prior notice to anybody. Such change, if any, would come into effect from the date of publishing. 

No warranties

This Website is provided "as is," with all faults, and Xtratrust CA & XtraTrust DigiSign Pvt. Ltd express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you. 

Limitation of liability

In no event shall Xtratrust CA & XtraTrust DigiSign Pvt. Ltd, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract.  Xtratrust CA & XtraTrust DigiSign Pvt. Ltd, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website. 

Indemnification

You hereby indemnify to the fullest extent Xtratrust CA & XtraTrust DigiSign Pvt. Ltd from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms. 

Variation of Terms

These terms are subject to periodic review and change as deemed and by using this website you are expected to review these Terms on a regular basis. Xtratrust CA will not announce such updates/changes. 

Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of India. 

Dispute Resolution

XtraTrust CA will make every effort to resolve the dispute, if any at the earliest. However, considering the nature of business which has too many dependencies, please expect the resolution within 30 working days.  

Reservation of Rights

XtraTrust CA reserves full right to refuse the DSC application request to any Individual or business entity without informing the reason thereof. 

XtraTrust CPS

It is being carefully assumed that you have thoroughly read, understood and unconditionally agreed to the guidelines & practises mentioned in Xtratrust CPS.

Mobile App Terms & Condition

Introduction

These Mobile application Standard Terms and Conditions written on this page shall manage your use of our XtraTrust Management Application.

These Terms will be applied fully and affect to your use of this Application. By using this Application owned by XtraTrust DigiSign Pvt. Ltd, you agreed to accept all terms and conditions written in here. You must not use this application or indulge in any purchase of our products/services, if you disagree with any of these Website Standard Terms and Conditions.

Intellectual Property Rights

Other than the content you own, under these Terms, XtraTrust DigiSign Pvt. Ltd and/or its licensors own all the intellectual property (including but not limited to contents, logo and other visual media) rights (and materials contained in the XtraTrust Website or application). You are granted limited license only for purposes of viewing the material contained on this application.

Restrictions

You are specifically restricted from all of the following:

• publishing Mobile application material in any other media;
• selling, sublicensing and/or otherwise commercializing any mobile application material;
• using this application in any way that is or may be damaging to this Mobile application;
• using this application in any way that impacts user access to this Application;
• using this application contrary to applicable laws and regulations, or in any way may cause harm to the application, or to any person or business entity;
• engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Mobile application.

Certain areas of this Mobile application are restricted from being access by you and XtraTrust may further restrict access by you to any areas of this application, at any time, in absolute discretion. Any user ID, password and mpin you may have for this Mobile are confidential and you must maintain confidentiality as well.

Refund Policy –

For Business Partners:

Our Refund Policy states that we adhere to a strict No Refund Policy. Any billed amount is non-refundable, and refund requests will not be honored.

Product Commercials

The commercials for Digital Signature Certificate and USB Cryptographic tokens is available on our Application or www.xtratrust.com. The commercials are subject to periodic review and change as deemed without any prior notice to anybody. Such change, if any, would come into effect from the date of publishing.

No warranties

This Application is provided "as is," with all faults, and Xtratrust CA & XtraTrust DigiSign Pvt. Ltd express no representations or warranties, of any kind related to this mobile application or the materials contained on this Application. Also, nothing contained on this mobile application shall be interpreted as advising you.

Limitation of liability

In no event shall Xtratrust CA & XtraTrust DigiSign Pvt. Ltd, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this mobile application whether such liability is under contract. Xtratrust CA & XtraTrust DigiSign Pvt. Ltd, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this mobile application.

Indemnification

You hereby indemnify to the fullest extent Xtratrust CA & XtraTrust DigiSign Pvt. Ltd from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.

Variation of Terms

These terms are subject to periodic review and change as deemed and by using this website or mobile application you are expected to review these Terms on a regular basis. Xtratrust CA will not announce such updates/changes.

Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of India.

Dispute Resolution

XtraTrust CA will make every effort to resolve the dispute, if any at the earliest. However, considering the nature of business which has too many dependencies, please expect the resolution within 30 working days.

Reservation of Rights

XtraTrust CA reserves full right to refuse the DSC application request to any Individual or business entity without informing the reason thereof.

XtraTrust CPS

It is being carefully assumed that you have thoroughly read, understood and unconditionally agreed to the guidelines & practices mentioned in Xtratrust CPS.