Privacy Policy

The statement highlights our privacy practices regarding Personal Information that we collect and store about you through this website, www.xtratrust.com . This document will throw light on why we collect it, how we use it, how long we keep it, etc.  

This Privacy Policy applies to current and former visitors to our website www.xtratrust.com and to our online customers. www.xtratrust.com is a property of “XtraTrust Digisign Pvt Ltd”, an Indian Company registered under the Companies Act having its registered office at Z-24, Zone-1, Maharana Pratap Nagar, Bhopal – 462011, M.P. , India. 

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. 

Information we collect

  • Contact information: We might collect your name, email, mobile number, phone number, address, country and IP address.
  • Payment and billing information: Ours is an ecommerce site where you can make the purchase. Hence we might collect your billing name, billing address and payment method when you buy a Digital Signature Certificate or/and USB Token from us. However, we never collect your confidential information related to payment mediums like username, password, pin, etc on our website. We redirect you after the selection to our online payment partner & such information will be obtained and processed by our online payment partner. We encourage you to assess the SSL Certificate of our Online payment partner before proceeding on their site. 
  • Other information: We follow a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files include Internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
  • www.xtratrust.com uses cookies (small text files placed on your device) and similar technologies toto facilitate proper functioning of our websites and to help collect data.  These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information. You always have an option to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. 

How we use your information

We use the information we collect in various ways, including to: 

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyse how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud 

Third Party Privacy Policies

Please Note: Our website may include links to websites of third parties whose privacy practices differ from those of www.xtratrust.com; if you provide personal data to any of those websites, your data is governed by their privacy statements. 

How long we will keep your information

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. 

Disclosure of Information collected

We will disclose any information we collect, use or receive if required or permitted by law enforcement agencies, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. 

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India. 

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By visiting and/or using our website or any of our services, you agree to this Privacy Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services. 

How to contact us

If you have any questions regarding our privacy practices or this privacy statement, or to request this privacy statement in another format, please contact us at:

Email: info@xtratrust.com 

Updates to this privacy statement

We may change the data privacy practices and update this privacy statement as and when the need arises, and the same will be made available on the website. We encourage you to keep visiting this space whenever you visit this website.

 

Mobile App Privacy Policy

The statement highlights our privacy practices regarding Personal Information that we collect and store about you through Mobile applications, This document will throw light on why we collect it, how we use it, how long we keep it, etc.

This Privacy Policy applies to current and former users of our Mobile. This mobile application is a property of “XtraTrust Digisign Pvt Ltd”, an Indian Company registered under the Companies Act having its registered office at Z-24, Zone-1, Maharana Pratap Nagar, Bhopal – 462011, M.P. , India.

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

Information we collect

  • Contact information: We might collect your name, email, mobile number, phone number, address, country and IP address.
  • Payment and billing information: Ours is an ecommerce mobile application where you can make the purchase. Hence we might collect your billing name, billing address and payment method when you buy a Digital Signature Certificate or/and USB Token from us. However, we never collect your confidential information related to payment mediums like username, password, pin, etc on our mobile application. We redirect you after the selection to our online payment partner & such information will be obtained and processed by our online payment partner. We encourage you to assess the SSL Certificate of our Online payment partner before proceeding on their site.
  • Other information: We follow a standard procedure of using log files. These files log visitors when they visit the application. The information collected by log files include Internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the application, tracking users' movement on the website and mobile application, and gathering demographic information.
  • XtraTrust mobile application uses cookies (small text files placed on your device) and similar technologies to facilitate proper functioning of our application and to help collect data. These cookies are used to store information including visitors' preferences, and the pages on the application that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our application page content based on visitors' type and/or other information.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our application
  • Improve, personalize, and expand our application

Understand and analyze how you use our mobile application

  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website and mobile application, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Third Party Privacy Policies

Please Note: Our mobile application may include links to websites of third parties whose privacy practices differ from those of XtraTrust; if you provide personal data to any of those websites, your data is governed by their privacy statements.

How long we will keep your information

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Disclosure of Information collected

We will disclose any information we collect, use or receive if required or permitted by law enforcement agencies, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Jurisdiction

If you choose to visit the mobile application, your visit and any dispute over privacy is subject to this Policy and the application’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using our mobile application or any of our service through this Mobile App, you agree to this Privacy Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Mobile application and its Services.

How to contact us

If you have any questions regarding our privacy practices or this privacy statement, or to request this privacy statement in another format, please contact us at:

Email: info@xtratrust.com

Updates to this privacy statement

We may change the data privacy practices and update this privacy statement as and when the need arises, and the same will be made available on the website or mobile application. We encourage you to keep visiting this space whenever you visit this website.