Token FAQs

A token is specially made cryptographic hardware device which is used to store the Public & Private key of your Digital Signature Certificate. It resembles a USB pen drive. As per the Controller of Certifying Authorities (CCA), it is mandatory to use a cryptographic device to store the DSC as these devices (tokens especially) are password protected that makes it more safe and secure.

No. XtraTrust is procuring the tokens from the token manufacturers through its authorised partners in India. The user is free to procure it directly from the market.

No. As mentioned above, you can buy the token from the market and use it for downloading our Digital Signature Certificate.

Yes. Generally every cryptographic token comes with the pre-defined product warranty from the token manufacturer/authorised Indian partner and we pass it on to the user. However, this warranty period depends on the token manufacturers. So whatever the warranty period is there, XtraTrust pass it on to its customers.

Yes. As per the CCA Guidelines, a DSC can only be downloaded in the FIPS approved cryptographic device.

Yes. All the tokens promoted are FIPS approved.

Normally, these cryptographic tokens supports windows, Linux and Mac OS. It works with PKCS#11 & CSP compliant software like Netscape, Mozilla, Internet Explorer and Outlook.

It is a plug-n-play token. However, we encourage you to visit our “Installation Manual” section and refer to the installation guide of the corresponding token.

No. These cryptographic tokens are made to store only Digital Signature Certificates.